On November 11, 2025, Moscow will become the center of attraction for leading experts of the tourism industry. At the Palmira Business Club Hotel, the anniversary, 15th Travel IT WorkShop (TITW) exhibition-conference will take place. The event, organized by Travel Russian News, is aimed at defining the future of the industry through digitalization and the use of AI. Entry is free for all tourism business professionals.
International Experience of Digital Transformation in Tourism Will Become the Basis for Future Discussions in Russia
By analyzing the international experience of implementing AI, TITW experts and speakers will present it to Russian participants at the November conference. This approach will allow local companies to quickly adapt advanced and already tested solutions from around the world.
The Key Role of AI for the Competitiveness of Russian Tourism
The volume of the Russian tourism market in 2025 is estimated at $18.4 billion. To maintain these positions and not lag behind global growth rates, technological renewal becomes a necessity.
The global AI market in tourism shows colossal growth — from $2.95 billion in 2024 to an estimated $13.38 billion by 2030 (an annual growth of 28.7%).
The economic feasibility of implementing AI solutions is confirmed by specific figures:
Increase in conversion in marketing and sales by 20–35%.
Reduction of operational costs by 25–40% due to the automation of customer support.
Practical Focus of TITW 2025: Ready AI Solutions for All Market Segments
The event is dedicated exclusively to applied tools designed for immediate integration into business processes:
Travel agencies: monetization of AI through the creation of personalized offers and packages of additional services (for example, international cards increasing the average check by 20–50 thousand rubles).
Tour operators: solutions for automating work with FIT directions, accelerated onboarding of partner agencies, and end-to-end integration into global distribution systems.
Corporate TMCs: improving service standards through predictive AI models for risk management and automatic optimization of bookings in strict accordance with company policy.
Transport companies: optimization of logistics and B2B interactions through the deployment of next-generation platforms.
The Event Program Is Based on Practical Cases from Leading Market Experts
Mikhail Kalchenko (RZD Digital Passenger Solutions) will reveal the potential of multiservice B2B platforms as a new source of profit.
Denis Petrushin (Logicot) will explain how to safely use AI technologies within the requirements of Russian legislation.
Artur Privin (Madison Consult) will present a practical guide to integrating AI into sales: from lead qualification and correspondence analysis to CRM integration.
Savva Morozov (PeoplePay) and Pavel Belov (Plati po Miru) will demonstrate how innovative financial products stimulate the income growth of travel agencies.
Elena Belousova (Travel Marketing) will introduce more than ten non-standard ways to use AI in tourism marketing.
Anna Filippova (Moy Agent) will talk about the transformation of the Moy Agent platform into an intelligent intermediary creating new opportunities for suppliers and agencies.
At the end of the day, a panel session “AI and IT Travel: Cases, Analytics, Market Development Forecasts” will take place.
The main topics for discussion:
Automation of B2B and B2C communications
Formation and analysis of the customer journey
Management of multimodal routes
Demand forecasting based on data
Official partners of Travel IT WorkShop: “Moy Agent”, “Plati po Miru”, “RZD Digital Passenger Solutions”.
Travel IT WorkShop 2025 — your springboard into the future of the tourism industry.
“We provide not just information, but ready-made strategies for a breakthrough. Here you will learn about the trends of “tomorrow” and begin to apply them already today, in order to leave your competitors behind.“
